Jigsaw Security Solutions Privacy Policy

We know that you care about your personal data and how it is used, and we want you to trust that Jigsaw Security Solutions Ltd uses your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.

Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions by sending us an email or submitting a request through the “Contact Us” form on our websites.

You have the right to object to certain uses of your personal data including the use of your personal data for direct marketing. See what your rights are and how you can exercise them here.

 

Who is collecting it?
Any personal data provided to by Jigsaw Security Solutions Ltd is controlled by Jigsaw Security Solutions Ltd, Suite 4 81 Old Church Road, London E4 6ST, United Kingdom, the data controller.

 

What personal data is being collected?
Personal data means any information that can be used to identify directly or indirectly a specific individual.  You are not required to provide Jigsaw Security Solutions Ltd the personal data that we request, but if you choose not to do so, we may not be able to provide you with our services, or with a high quality of service or respond to any queries you may have.

 

How do we collect your personal data?
Any personal data we have, you will have given us directly after consent. We also collect personal data you provide us when you agree for us to complete a site survey and estimate.  We may ask for personal data, such as your name, address, email address, telephone number and in some instances a task specific password.

 

What purpose do we use your data for?
We use your data for a number of services we provide. These include the following:

  • To process payments for products and services
  • To process and answer your inquiries or to contact you to answer your questions and/or requests
  • For internal training and quality assurance purposes
  • For installation or on-going maintenance of your system

   

Who will we share your personal data with?
We use approved sub-contractors to carry out tasks and services on our behalf. We share your personal data with them on the strict understanding and compliance that they will only use this data in line with the Jigsaw Security Solutions privacy policy.

 

How do we protect your personal data?
Jigsaw Security Solutions Ltd takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.  Our measures include implementing appropriate access controls, investing in information security capabilities to protect the IT environments. Access to your personal data is only permitted among our employees and agents on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.

 

How long do we keep your personal data for?
We will keep your personal data for as long as we need it for the purpose it is being processed for. We will retain personal data for all on going clients. Our estimates are valid for 30 days and therefore your personal data will be removed after that period has expired. We will retain any dormant client’s personal data for 90 days which will enable us to handle any complaints or queries that may arise. We will actively review the personal data we hold and delete it securely.

  What are your rights? Your rights in relation to your personal data how it is processed. You can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.  Where we process your personal data, you have a number of rights over how the data is processed and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you.  

The right to be informed.
You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. Therefore, we’re providing you with the information in this privacy notice.

 

The right to access and rectification.
You have the right to access, correct or update your personal data at any time. We understand the importance of this and should you want to exercise your rights please contact us.

 

The right to data portability.
The personal data you have provided us with is portable. This means it can be moved, copied or transmitted electronically under certain circumstances.

 

The right to be forgotten.
Under certain circumstances, you have right to request that we delete your data. If you wish to delete the personal data we hold about you, please let us know and we will take reasonable steps to respond to your request in accordance with legal requirements. If the personal data we collect is no longer needed for any purposes and we are not required by law to retain it, we will do what we can to delete, destroy or permanently de-identify it.

 

The right to restrict processing.
Under certain circumstances, you have the right to restrict the processing of your personal data.

 

The right to object.
Under certain circumstances, you have the right to object to certain types of processing, including processing for direct marketing (i.e., receiving emails from us notifying you or being contacted with varying potential opportunities).

 

The right to lodge a complaint with a Supervisory Authority.
You have the right to lodge a complaint directly with any local Supervisory Authority about how we process your personal data.

 

The right to withdraw consent.
If you have given your consent to anything we do with your personal data (i.e., we rely on consent as a legal basis for processing your personal data), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your personal data at any time by contacting us with the details provided.

 

Rights related to automated decision-making.
You have the right not to be subject to a decision which is based solely on automated processing and which produces legal or other significant effects on you. In particular, you have the right: to obtain human intervention; to express your point of view; to obtain an explanation of the decision reached after an assessment; and to challenge such a decision.

 

Consent
We need your written consent to continue handling your personal data.  Please complete the form below and hit submit.

  I, full name __________________________________ Address Line 1__________________________   Address Line 2__________________                City_______________               Postcode______________________   Telephone________________________________        Email_______________________________    

I have read & understood each of the statements in this policy and voluntarily consent to
  (a) Personal data about me being collected by you as indicated in the collection statement;
(b) Personal data information about me being used as indicated in the collection statement;
(c) Personal data information about me being disclosed as indicated in the collection statement.
   
Name________________________________    
Date___________________________